Privacy Policy
Effective Date: March 17, 2026 | Last Updated: March 17, 2026
Table of Contents
1. Introduction
Pharaon Castle ("we," "us," or "our") operates the website pharaoncastlegaming.com, a free social arcade entertainment platform designed for Canadian adults aged 19 and older. We are committed to protecting your personal information and your right to privacy in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian provincial privacy legislation. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By accessing or using our platform, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, please discontinue use of the platform immediately. We encourage you to review this document periodically, as we may update it to reflect changes in our practices or legal requirements.
2. Information We Collect
We collect several types of information to provide and improve our social arcade experience. The categories of information we gather include personal information you provide directly, technical information collected automatically, and data derived from your interactions with our platform.
Information You Provide Directly
When you interact with our platform, you may voluntarily provide us with certain personal information, including your name, email address, and any messages or feedback you submit through our contact form. We only collect information that is necessary for the purposes identified at or before the time of collection.
Information Collected Automatically
When you visit pharaoncastlegaming.com, our servers and third-party analytics tools may automatically record certain technical data. This includes your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and other diagnostic data. We also use cookies and similar tracking technologies to gather this information.
Data Collection Summary
| Data Type | Purpose | Retention Period |
|---|---|---|
| Name & Email | Respond to contact inquiries and support requests | 24 months after last interaction |
| IP Address | Security monitoring, fraud prevention, and analytics | 12 months |
| Browser & Device Info | Optimize platform performance and compatibility | 12 months |
| Usage Data (pages, clicks) | Improve user experience and content relevance | 12 months |
| Cookie Identifiers | Remember preferences and session state | Up to 12 months (varies by cookie type) |
| localStorage Preferences | Store age verification and cookie consent locally | Persistent until cleared by user |
3. How We Use Information
We use the information we collect for the following purposes:
- Platform Operation: To provide, maintain, and improve our free social arcade entertainment experience, including the Book of the Pharaohs interactive module and related features.
- Communication: To respond to your inquiries, provide customer support, and send service-related notifications when necessary.
- Analytics & Improvement: To understand how users interact with our platform, identify trends, and make data-driven improvements to our content and user experience.
- Security: To detect, prevent, and address technical issues, fraud, and unauthorized access to our platform.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes, including PIPEDA and provincial privacy legislation.
We do not sell, rent, or trade your personal information to third parties for their marketing purposes. Pharaon Castle is a free entertainment platform, and no financial transactions or monetary exchanges occur on our site.
4. Legal Basis for Processing
Under PIPEDA, we process personal information based on the following legal grounds:
- Consent: We obtain your meaningful consent before collecting, using, or disclosing your personal information. By using our platform and accepting our cookie notice, you provide consent for the data practices described in this policy.
- Legitimate Purposes: We collect and use information only for purposes that a reasonable person would consider appropriate in the circumstances, such as platform security and service improvement.
- Legal Obligations: We may process your information where required to comply with Canadian federal or provincial laws.
You may withdraw your consent at any time by contacting us at the email address provided below. Please note that withdrawal of consent may affect our ability to provide certain services or features.
5. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, as outlined in the data collection table above. When personal information is no longer needed, we securely delete or anonymize it. Contact form submissions and related correspondence are retained for up to 24 months after the last interaction to ensure we can provide consistent support. Automatically collected technical data, including analytics and log files, is retained for up to 12 months. localStorage data, such as your age verification status and cookie consent preferences, is stored locally on your device and persists until you clear your browser data. We periodically review our data retention practices to ensure compliance with PIPEDA and to minimize the amount of personal information we hold.
6. Your Rights Under PIPEDA
As a Canadian resident, PIPEDA grants you the following rights regarding your personal information:
- Right of Access: You have the right to request access to the personal information we hold about you. We will respond to your request within 30 days.
- Right to Correction: You may request that we correct any inaccurate or incomplete personal information in our records.
- Right to Withdraw Consent: You can withdraw your consent for the collection, use, or disclosure of your personal information at any time, subject to legal or contractual restrictions.
- Right to Complain: If you believe we have not handled your personal information appropriately, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC).
To exercise any of these rights, please contact our Privacy Officer at privacy@pharaoncastlegaming.com. We will verify your identity before processing any request and will respond within the timeframes required by law.
7. Third-Party Services
We may use third-party service providers to help us operate our platform and analyze how it is used. These providers may have access to your personal information only to perform tasks on our behalf and are obligated not to disclose or use it for any other purpose. Third-party services we may use include:
- Google Fonts: We use Google Fonts to serve web fonts. Google may collect your IP address and browser information when fonts are loaded. Please refer to Google's Privacy Policy for more details.
- Analytics Providers: We may use analytics tools to understand user behavior and improve our platform. These tools collect anonymized usage data such as page views, session duration, and navigation paths.
- Hosting Providers: Our website is hosted by third-party infrastructure providers that may process server logs containing IP addresses and request data.
We require all third-party service providers to respect the security of your personal information and treat it in accordance with applicable Canadian privacy laws.
8. Children's Privacy
Pharaon Castle is intended exclusively for adults aged 19 and older residing in Canada. We do not knowingly collect personal information from anyone under the age of 19. Our platform includes an age verification mechanism that requires users to confirm they meet the minimum age requirement before accessing content. If we become aware that we have collected personal information from a person under 19 without verified parental consent, we will take immediate steps to delete that information from our servers. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@pharaoncastlegaming.com so we can take appropriate action.
9. International Transfers
Pharaon Castle primarily serves Canadian users, and we endeavor to store and process personal information within Canada whenever possible. However, some of our third-party service providers may be located outside of Canada. In such cases, your personal information may be transferred to and processed in jurisdictions outside of Canada, where privacy laws may differ from those in your province or territory. When transferring personal information internationally, we take reasonable steps to ensure that your data receives an adequate level of protection consistent with PIPEDA requirements. We use contractual arrangements and other safeguards to ensure that third-party recipients of personal information protect it in a manner consistent with Canadian privacy principles.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by posting the updated policy on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the platform after any changes to this policy constitutes your acceptance of those changes. If we make significant changes that materially affect your rights, we will provide a more prominent notice, such as a banner on our website or an email notification where feasible.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:
- Email: privacy@pharaoncastlegaming.com
- General Inquiries: hello@pharaoncastlegaming.com
- Website: Contact Form
We are committed to resolving any complaints about our collection or use of your personal information. If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada at www.priv.gc.ca to file a formal complaint.